How come sound is only coming in one ear while using the TV Connector?

  • Verify both hearing aids have a functional battery and are switched on
  • Ensure the audio cable is firmly inserted into the TV Connector and your TV (or audio source)
  • Re-pair the hearing aids to the TV Connector by holding down the Connect button on the back of the TV Connector until you hear a confirmation beep in your hearing aids indicating a successful pairing