Bluetooth FAQ
- What is meant by Bluetooth wireless hearing aids?
- What phones will work with Bluetooth hearing aids?
- Can Bluetooth hearing aids be paired with multiple phones?
- Why are there three hearing aids in the Bluetooth phone list?
- Why does the phone first show “Hands-free” and then the name of the hearing aid when connecting to the mobile phone?
- Why does the mobile phone only find one Bluetooth hearing aid?
- How to tell if Bluetooth hearing aids are paired to the mobile phone?
- Can Bluetooth hearing aids be worn in the shower?
- Is Skype, FaceTime and WhatsApp video calling compatible with Bluetooth hearing aids?
- How to improve the phone call sound quality in noisy environments?
- How to switch the phone call to the other hearing aid side?
- How to control hearing aid volume during phone calls.
- How close does the mobile phone need to be to the Bluetooth hearing aids to be connected?
- Why does the phone conversation come through in one ear, but the TV in both ears?
- Why does the phone call ringtone come through in both ears but the phone call in only one ear?
- How does one switch between talking on the phone and watching TV?
- Do Bluetooth hearing aids stream media (audio books, videos, music) from smartphones?
- Can one hearing aid be paired to one phone/device and the other hearing aid to another phone or device?
- Can Bluetooth hearing aids to my Bluetooth landline phone at home?
- Can a tablet or a computer be connected to Bluetooth hearing aids?
- Are smartwatches compatible with Bluetooth hearing aids?
- Can Bluetooth hearing aids be used on an airplane?
- How to switch Bluetooth hearing aids to flight mode?
- Will the Bluetooth hearing aids pair to the Bluetooth in the car?
- Can Bluetooth hearing aids connect to the computer to listen to audiobooks, music, or videos?
- Can Bluetooth hearing aids connect to Amazon Echo or other home speakers?
- Which Bluetooth profiles are supported with the Bluetooth hearing aids?
- Do mobile phones need a Bluetooth Hearing Aid Profile (HAP) to connect to Bluetooth hearing aids?
- Do the Bluetooth hearing aids support the new HAP profile?
- What accessories will work with the Bluetooth hearing aids?
- Can Bluetooth hearing aids be used with a loop system?
- Why do Bluetooth hearing aids sometimes go mute, shut off, restart, or play the start-up jingle randomly?
- How to de-activate the ringtone in the Bluetooth hearing aids?
- The caller’s name is not announced like on a Bluetooth headset
- What is the difference between Bluetooth Classic and Bluetooth Low Energy?
- How much radio frequency exposure is there from the Bluetooth hearing aids?
- Why did the Bluetooth disconnect and reconnect?
- What is the Bluetooth pin code of the Bluetooth hearing aids?
- Why is the audio quality of the phone call with Bluetooth wireless hearing aids poor?
- How to fix connection problems with the Bluetooth hearing aids in the car.
- How to pair the Bluetooth hearing aids to an Android smartphone to make phone calls?
- How to unpair the Bluetooth hearing aids from the Android smartphone?
- Bluetooth hearing aids are not being found by the Android smartphone.
- Problems hearing the caller through the Bluetooth hearing aids when using an Android smartphone.
- The person on the other end cannot hear the caller.
- How to route the call audio from the hearing aids to the Android smartphone speaker?
- Is Google Now / Google Assistant compatible with Bluetooth hearing aids?
- How to pair the Bluetooth hearing aids to the iPhone to make phone calls?
- How to unpair my Bluetooth hearing aids from the iPhone.
- How to check if the Bluetooth hearing aids are connected to the iPhone?
- Cannot hear caller through the hearing aids when using iPhone.
- The caller on the other end cannot hear the call.?
- Is Siri compatible with the Bluetooth hearing aids?
- How to pair the Bluetooth hearing aids to the Hansaton Stream remote app?
- Do I need to pair the Bluetooth hearing aids first to the smartphone and then to the Stream remote app?
- Can the Stream remote app be used to adjust the volume of the phone calls?
- After the Android smartphone starts up/reboots, the hearing aids do not connect to the Hansaton Stream remote app.
- There are two apps in the app store: Hansaton Stream remote app and Hansaton remoteHD app. Which one is compatible with Bluetooth hearing aids?
- Can the Stream remote app be used with a non-smartphone?
- The Stream remote app cannot find the Bluetooth hearing aids
- How to connect the Bluetooth hearing aids to the TV?
- Can uTV 3 be used in place of a TV Connector?
- How to connect the TV Connector to the television?
- How to pair the Bluetooth hearing aids to the TV Connector?
- Is the mobile phone needed to connect to the TV Connector?
- How to pair the Bluetooth hearing aids to the TV Connector?
- Why does it take so long for the Bluetooth hearing aids to connect to the TV Connector?
- How to connect additional people to the TV connector?
- What is the range of the TV Connector?
- How far apart does the TV Connector need to be from another TV Connector?
- Can streaming be stopped from the TV Connector without turning off the television?
- How to switch off the TV connector?
- How to reset the TV Connector?
- Can the TV Connector be connected to the phone, tablet or computer to listen to music?
- Do phone calls still come through while watching television with the TV Connector?
- Can other people hear the TV when the TV Connector is connected?
- How to adjust the delay from the TV speakers for the TV Connector?
- Can the TV with Dolby Surround Sound work with the TV Connector?
- Orange/yellow light on the TV Connector. What does this mean?
- Why is the TV sound through the hearing aids too loud when the TV is on?
- How come there is no sound from the TV in the hearing aids?
- How come sound is only coming in one ear while using the TV Connector?
- Why is there a crackling noise when listening to music with the TV Connector using the analog 3.5mm audio cable?
- How many TV Connectors can the hearing aids connect to?
- The TV Connector does not connect automatically anymore
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